Question 1

What information do I need to sell a vehicle?

Accepted Answer

We need the vehicle’s VIN or license plate number, and at least five photos. Additionally, we’ll ask you to confirm the vehicle features we receive from the manufacturer, confirm its condition, and set a Buy Now price. It’s quick and easy!

Question 2

How can I save money buying a car on CarXstream?

Accepted Answer

While the Buy Now price is set by the seller, you can make a custom offer using the Make Offer option on the Vehicle Details page to kick off a negotiation. Additionally, compare the listing price to other similar listings you find elsewhere, and share that price with the seller. Keep in mind that usage, condition, trim and aftermarket modifications may inform the seller’s expectations and willingness to accept a lower offer.

Question 3

Why shouldn’t I list my vehicle on listing services like Craigslist or Facebook Marketplace?

Accepted Answer

You should! We recommend you list on CarXstream for FREE, and then share the link on other websites to increase visibility of your listing. But we also want to keep you safe from fraud. Completing the transaction on CarXstream protects you from those who would steal from you or sell you a vehicle they don’t legally own. Attempting a private sale outside of CarXstream’s secure platform puts you at significant risk of financial loss and legal liability. You should be suspicious of any buyer or seller who insists on taking the sale offline.

Question 4

How can I make the most money from a sale?

Accepted Answer

First, you need good vehicle imagery and information. External photos should be taken from every side and angle, and areas of interest such as the engine, trunk, tire tread, after-market modifications, scratches and dents should be clearly visible. Internal photos should include the driver seat view, the infotainment system (controls), condition of upholstery, and the back seat view. We also highly recommend you take a video of the outside perimeter of the vehicle. Remember - a clean vehicle will draw more interest than a dirty one.
                       
                       Second, provide potential buyers with a little more information by including how the vehicle was used, how well it was maintained, and identify any after-market modifications.
                       
                       Third, we highly recommend you include a CARFAX Vehicle History Report. This can be added during the listing process for a fraction of the retail price, and offers unmatched vehicle history data.
                       
                       Finally, be communicative. Potential buyers may use the CarXstream platform to make custom offers, ask clarifying questions, or request personal inspections.

Question 5

How does CarXstream protect buyers and sellers from fraud?

Accepted Answer

Maintaining a safe and secure marketplace is a core tenant of the CarXstream mission. We never share your personal information with other users until the purchase transaction is complete. Payments do not go through until:

1.All parties have completed a Plaid Identity Verification.
                       2.Vehicle ownership & title status have been confirmed and matched against seller ID.
                       3.Buyer funds are confirmed and held in escrow for a short time to ensure the transaction cannot be manipulated after the sale is complete. Lien holders are paid the loan balance first, with the remaining going to the seller - ensuring there are no competing claims of vehicle ownership.

Question 6

Why should I buy my next vehicle on CarXstream rather than a dealership?

Accepted Answer

Every vehicle listing on CarXstream includes in-depth, VIN-based market and spec data at no cost to the seller. We offer sellers a CARFAX Vehicle History Report at a heavily discounted rate to increase the credibility of the listing. CarXstream also provides a bidding system for third-party automotive services. Buyers and sellers can request local bids for on-site vehicle inspections, mechanical services, detailing, and transport. Only pay for the services you want and avoid significant markup and hidden fees.

Question 7

Does CarXstream handle registration, title transfer, state fees or taxes?

Accepted Answer

CarXstream will walk you through the title transfer and registration processes after the Bill of Sale has been signed. The seller must provide the title to the buyer, and the buyer will need to register the vehicle with their state’s Department of Motor Vehicles (DMV) and pay any required taxes and fees (e.g., registration and license plates fees).
                       
                       Most states charge buyers of motor vehicles (new or used) a sales tax that can range from 5% to 9%, as well as a title transfer and license plate fee. Some cities may also charge a sales tax. These taxes will be assessed by your local DMV during registration and are required regardless of where or how you purchased the vehicle.
                       
                       Sellers rarely pay a sales tax unless they make a profit from the sale (by selling it for more than they originally paid). In this rare case, the seller may be required to pay a capital gains tax on that difference.
                       
                       Read through our Vehicle Sales Tax Guide for more information, including state-specific tax rates and possible exemptions.

Question 8

What is CarXstream?

Accepted Answer

CarXstream is a private party auto sales platform. Our goal is to provide a secure environment that allows sellers to maximize the value of their vehicle, and buyers to purchase for less. It’s our motto: “Sell for more. Buy for less.” We make this possible by cutting out the overhead costs that come with running a dealership. Instead, CarXstream provides a platform with all the important services without the exaggerated markup, manufactured fees, and pushy sales tactics. We provide sellers a recommended sale price that’s higher than what they’d get from a dealer, but still lower than what a buyer would pay at that same dealership

Question 9

How do I know the vehicle information I’m seeing is legitimate?

Accepted Answer

CarXstream works with multiple third-party data providers to include manufacturer specification data and market information with every listing. We also offer first-in-class CARFAX Vehicle History Reports to sellers at a heavily discounted rate.
                       
                       Buyers are encouraged to request a test drive from the seller, and to inspect the vehicle personally to ensure they know what they’re getting.
                       
                       Finally, ownership and title information is verified before the transaction is completed.

Question 10

How does CarXstream keep private auto sales safe?

Accepted Answer

In addition to fraud protection, CarXstream offers users the ability to submit to the Plaid Identity Verification process (previously mentioned) to ensure they are dealing with a verified user. Verification can be completed through CarXstream at no cost.
                       
                       While ID verification is enforced at the time of sale, buyers and sellers may require the other to be verified before they meet for an in-person inspection or test drive. We recommend daytime meetups at a public location such as a shopping center parking lot, bank, or government building.

Question 11

Will I really pay that much more for a pre-owned vehicle at a dealership?

Accepted Answer

Dealers have a lot of overhead to account for before they can make a profit. Consider the cost of a showroom and lot stocked with a fleet of used inventory purchased from auctions, and a salesforce trained to get the highest price for each vehicle. Someone has to pay for all this - and it’s going to be you.

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